Digital Services Are Non-Refundable
Due to the nature of digital marketing and development work, payments cannot be refunded once a project or campaign has started.
2. Project Cancellation
If a client chooses to cancel, payment for the completed portion of work must be made.
3. No Refund for Ads Spend
Ad budgets paid to Meta, Google, or any platform are non-refundable and controlled by their policies.
4. Website/Automation Projects
Once designs, development, or integrations begin—refunds are not applicable.
5. Delay from Client Side
Startup 24X7 is not responsible for project delays caused by incomplete information, late approvals, or lack of response.